- Although everyone I know loves shopping online, I refuse to purchase anything on Amazon, and that won’t change during the coronavirus pandemic.
- While many see it as convenient, I find having an item delivered to my home is too much of a hassle.
- Additionally, I save money by not paying a monthly fee for Amazon Prime and having no delivery fees.
- In my opinion, Amazon also hurts small businesses and has reportedly treated its delivery drivers poorly, making me not want to support the company.
- Visit BusinessInsider.com for more stories.
It may come as no surprise that more than 197 million people around the world use Amazon each month — and amid the coronavirus pandemic, business is booming for the tech giant. On Thursday, the company announced a 26 percent increase in its first-quarter revenue, bringing total sales for the quarter to $75.5 billion.
But I am not one of those consumers, and during the coronavirus pandemic, I will continue to steer clear of the online retailer.
As a millennial, I’m expected to do everything via the internet — socialize, date, and even shop. But although millions of people turn to Amazon for its convenience, I prefer to avoid it. Here’s why.https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
Before the coronavirus pandemic, I found it frustrating to wait for an item when I could just go to a traditional store.
Before the coronavirus pandemic hit, I was able to pick up any item, pay for it, and then that item was immediately mine. While this is no longer the case for everything I might want to buy, I can still go to the local grocery store or my corner CVS — both of which have remained open during the coronavirus pandemic — for items I need, and have them immediately.
When shopping on Amazon, however, you have to wait — sometimes for more than a week — for the item to be in your possession.
Not only that, but when I’ve purchased items from Amazon in the past, the delivery window I was given on a product was completely wrong, so I ended up waiting even longer than I expected. It can get frustrating.https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
Amazon Prime attempts to cut down the delivery time, but it’s just another unnecessary monthly expense that I cannot afford.
It costs $119 per year for annual memberships, and it’s $12.99 per month for a monthly membership. With that price, you are promised free delivery on all items bought on the website. But is it really free if you’re paying for a membership?
Sure, you’re probably saving money on shipping with the membership, but I can save even more money by just running to local stores that are still open and cutting out that delivery fee altogether.
Additionally, I already have other monthly memberships that are more essential and keep me healthy — such as a gym membership and a HelloFresh subscription. Amazon Prime, on the other hand, seems like an unnecessary luxury expense to me. For people who are suffering financially right now, I can’t imagine they also want to pay this additional expense.
Packages are often stolen off the doorstep, especially since I live in a city.
I live in an apartment building in Brooklyn, so most of my building’s packages are left outside on the stoop or inside the lobby. Neighbors have told me their packages have been stolen or have just not turned up many times.
This doesn’t just happen in the city. In fact, 30% of people in the US said they had a delivery package stolen off their doorstep in 2017. Some of these people lost hundreds of dollars when their packages were taken.
One alternative is that you can get an Amazon Key, which allows delivery drivers to open your door, garage, or car so that they can place your package safely inside. During the coronavirus pandemic, in-home and in-car delivery is not happening, but Amazon’s delivery workers are still leaving packages in garages, which is not possible for someone living in an apartment like me.
In addition, Key for Home costs over $300, which isn’t a small chunk of change. As someone who doesn’t like the idea of a stranger entering my house, I don’t think Amazon Key is a perfect fit for everyone, especially now.https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
When ordering clothes or shoes off Amazon, I cannot try it on before purchasing. I’d rather wait for stores to be open again before shopping for clothes.
As a tactile person, I like to feel an item before purchasing. When it comes to clothing, I need to feel the texture of the item, and I need to see how it fits. All of that can easily be done in a traditional retail store.
For me, it’s difficult to just purchase something based on a picture on a website, so I am more than willing to hold off on buying clothes until after the pandemic.https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
The delivery packaging creates unnecessary waste that I don’t want to deal with.
Amazon deliveries arrive in boxes of various sizes and are filled with bubble wrap. Since boxes are dropped an average of 17 times, online retailers tend to overpackage by placing boxes within boxes. In fact, about 1 billion trees a year are killed to make these boxes.
When I used to shop at traditional retail stores, however, I could tell the salesclerk that I didn’t need a shopping bag. Instead, I would just place the purchased item in a backpack. In the rare case that I did get a shopping bag, I could easily reuse it in my house, unlike a large box. https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
The company hurts other retailers, especially small businesses.
Amazon said 1 million small and medium businesses sold their goods on the site and, of those, 20,000 made more than $1 million in sales in 2017. But some small business owners argue that Amazon is actually a threat to their business. According to Forbes, two out of three business owners say their growth is negatively affected by the online retailer. Although Amazon allows small businesses to reach a global audience, the company charges a 15% commission fee.
Especially right now, I would prefer to shop at small businesses or on smaller online stores so that my money goes directly to businesses that are struggling through the pandemic rather than a billion-dollar company like Amazon. https://044e3ce65c57879e883b366245dc21ef.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
Lastly, Amazon reportedly does not treat its delivery drivers well, and I don’t want to support a company with that record.
While free, fast shipping may seem like an added perk, it comes at a cost. Amazon delivery drivers told Business Insider in 2018 that they felt the need to drive fast, blow through stop signs, and urinate in bottles on their trucks to make deliveries on time.
Right now, delivery drivers are considered essential workers, which means they have to work through the pandemic. In April, drivers told Business Insider they were regularly delivering upwards of 250 packages a day. Although Amazon said it would provide face masks and health checks for its drivers, some workers said they didn’t have healthcare benefits, sick leave, or even 20 free seconds to wash their hands in between deliveries.
While it’s great that they still have a job, I wouldn’t want a delivery driver to risk his life in dangerous situations just because I needed toiletries. Instead, I just do the work myself and purchase the item during my trips to the supermarket.